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Author Archives: Jay Mercer
Seven Ways to Wow Your Clients
One of the main reasons clients leave is because they feel ignored. The cost of ignoring clients is high; you have to do more marketing and replace those clients when they leave. The antidote to this is easy: just stay … Continue reading
Posted in Business Development, Business Tips, Customer Service Tips, Management Tips
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Five Bottlenecks to Avoid that Stump Your Business Growth
As a business owner, you have likely acquired many skills and are wearing many hats in your business. Although admirable, your versatility can often lead to slower growth for your company. This happens when you become the bottleneck. Here are … Continue reading
Posted in Business Tips, Decision-Making Tips, Management Tips, Time Management Tips
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Ten Things You Might Not Think to Delegate But Should
Just about everyone suffers from a lack of time to do all the things they want, or even need, to do in their business. One of the solutions to freeing up your time is to delegate. The question is, what … Continue reading
Posted in Business Tips, Cost-Savings Tips, Time Management Tips
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Are You in the Business of Pleasure?
You might not think you are in the business of pleasure, but we all are, to one degree or another. If we don’t give our clients a great experience, they’re not likely to come back. That’s why we can learn … Continue reading
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Life Beyond the Profit & Loss Statement – Do You Know Your Lifestyle Ratios?
Each month, you may anxiously await the reports that provide the numbers that help you manage your business. Revenue, net income, total expenses, and payroll costs are just a few of the items that you may be monitoring on your … Continue reading
Posted in Business Tips
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Are You Fully Supported in Your Business?
Whether we run a large company with dozens of employees or run our own solo business, we rely on a support team of vendors, customers, employees, contractors, and other associates that help us carry out our business goals. Here’s a … Continue reading
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Twelve Low-Cost Employee Perks for Fun & High Performance
It’s always a good idea to help employees stay motivated, and there are many things you can do besides the traditional cash bonus. Here are twelve ideas that cost little yet go a long way with employees, contractors, and other … Continue reading
Posted in Business Tips
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Cutting Expenses Key To Profitability, But How? Some Tips
It may seem like a no-brainer – cut expenses to make more money – but many small changes can result in significant savings. It looks like the economy may finally be looking up. Still, this is no time to loosen … Continue reading
Posted in QuickBooks Help, QuickBooks Software, QuickBooks Training
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The Power of Permission
What have you been wanting to do in your business for a really long time? Perhaps you’ve been wanting to raise your prices. Maybe you want to hire an assistant or another team member but haven’t gotten around to it. … Continue reading
Posted in Business Tips
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Do You Know the Lifetime Value of Your Client?
How much is the average client worth to your business? Not just per project or even per year, but for the lifetime of your business. Calculating the lifetime value of a client is an eye-opening exercise I recommend to every … Continue reading
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