Author Archives: Jay Mercer

Cool Tech Tools: When There’s No Internet, Use Your Personal Hotspot

Have you ever been in a situation where there’s no internet and you needed it?  Or perhaps you’re at a hotel and don’t want to pay the extra $15 per day for wireless internet.  If so, you’re not alone, and … Continue reading

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How to Avoid Sales Tax Surprises

Sales tax laws are constantly changing, and sales tax audits have increased since states and local agencies have become creative about finding new ways to generate revenues.  If you haven’t made any changes in your sales tax procedures in a … Continue reading

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What to Do About Spam

Unfortunately, spam is an inevitable part of today’s digital world.  The bad news is if you have your spam settings set too tightly, you will lose good emails.  If you receive new prospects via email, you may miss out on … Continue reading

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Mid-Year Milestones

Wow, can you believe that 2015 is half over already?  Now that we’ve crossed the halfway mark, it’s time to see if we’re on track for our 2015 goals.  To do that, we need to see if we’ve met our … Continue reading

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Cool Tech Tools: Customer Portals

Cool Tech Tools:  Customer Portals If you have a business where you have to send documents of any kind to your customers, then you may benefit from a portal.  You can save time on customer service and possibly postage and … Continue reading

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Ten Excuses to Have a Sale

If you need cash fast, there’s nothing like having a sale to increase your bank account quickly.  Here are ten excuses you can use to tell your customers you’re having a sale. 1-      It’s Your Birthday (or Your Business’s Birthday) … Continue reading

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Understanding How Teams Grow

Do you have employees who need to work together as a team?  Or perhaps you need to work as a team with your customers and vendors.  When people of different backgrounds get together for a common goal, there are often … Continue reading

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The Best Payment Terms for Faster Cash Flow

A great way to speed up your cash flow is to get paid faster by customers who owe you money.  One way to do that is to examine your payment terms to see if you can accelerate them.  First let’s … Continue reading

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Five Modern Marketing Methods You May Not Know About

Older marketing methods like direct mail and cold calling just don’t work as effectively as they did a few decades ago.  There are two reasons for that: The trust level between people has dropped more than 20 percentage points in … Continue reading

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Cool Tech Tools: Google Drive

Google Drive, which used to be called Google Docs, is a great way to collaborate with team members and stakeholders that are in a different location than you are. Here’s a quick introduction (or refresher) on how to use this … Continue reading

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